Frequently Asked Questions

Got a question? Find an instant answer from the following frequently asked questions. Please don't hesitate to email us if you still have any questions.

How It Works

Kasual is the best hookup app that allows people who live close to one another to connect and meet, all while ensuring 100% anonymity for everyone involved.

Kasual is first-of-its-kind software that is designed entirely around the idea of people getting to know each other anonymously, and ultimately, hooking up. We only match you with people nearby, and once a match has been made, you’ve got 24 hours to start a chat, or the match will expire.

Easy. Registration requires no email, no phone number, no Facebook info. You don’t even need to include your face in your profile photo if you don’t want to. Once you’re logged in, you’ll be dealt four “cards” with potential matches in your area under two of them. It’s a 50-50 shot, so there’s an element of luck involved… but that’s all part of the fun!

That’s cool. There’s a better chance of meeting someone if they know what you look like, but if you’re concerned about being identified, Kasual has a variety of built-in effects, filters, and stickers that you can apply to your pic to hide the parts of yourself you want to hide.

No worries. The cards you missed will be reshuffled in 24 hours, so you’ll have 50% chance to flip them over, all over again.

A Super Flip gives you a chance to try your luck by selecting one or more additional cards during the same round. So, instead of selecting only one card out of four, you get to select two or more! Free members have 1 Super Flip every week. Users who have Kasual Elite will get 6 more each week.

Super Flips are available for purchase in packages. To buy Super Flips, tap the icon at the top left corner of main screen after you login. As long as you don’t delete your account, Super Flips have no expiration and can be used at any time!

If you have Kasual Elite, you get seven Super Flips per week to use as part of your subscription. With Kasual Elite subscriptions, Super Flips expire and replenish weekly.

Once you’ve drawn someone, you have 24 hours to start a conversation. If you don’t, the opportunity disappears.

Matching & Messages

Once you’ve found a match, Kasual features a variety of in-app services that allow you to start a conversation. Text, location sharing, photo exchange, and voice services are all available in the Kasual app, giving you all the tools you need to chat and have some fun.

If you haven’t gotten back to them within 24 hours of being matched, your match automatically expires.

Both people have to send messages within 24 hours. Then the conversation is activated.

If you see an exclamation point next to a message you send, it means that the user has either blocked you from contacting them, or has deleted their account.

To delete a conversation, go the chat page you have open with the person, tap the ellipsis (…) icon on the top right corner of that page, and hit Delete this conversation.

You’re using too narrow of a narrow filter. Reset your filter to broaden your search, and try again. Or there aren’t enough members in your area, please be patient to have more matches soon.

Yes, it’s available for you to withdraw a picture you sent within 3 minutes in a chat. Also, you’re able to delete a picture from a chat, but please note that the picture won’t be deleted from the other person’s conversation.

Photo & Account

As being an anonymous app, we don’t collect your email address, phone number or social accounts to create your account. Instead, we use a UUID (Universally Unique Identifier) which is generated randomly to connect you with your account. You will have more than one account on the Kasual app as a result of your UUID is changed when you:

  • Factory reset your device;
  • Use our app on a different/new device;
  • Reinstall the operating system of your device.

If you have any problem to remove your duplicated accounts, feel free to contact us at [email protected] and we’d be more than happy to help.

Currently, there is no option on the Kasual app to sign out. We’re considering it carefully for the future, though.

Kasual doesn’t require your face in a photo, but we want to make sure it features you. Also, we don’t accept pornographic images, nude images, or blank pictures.

As a published hookup app on Apple App Store and Google Play Store, we don’t allow pictures that depict sexual nudity, or sexually suggestive poses in which the subject is minimally clothed, and/or where the clothing would not be acceptable in an appropriate public context. In general, we don’t allow content intended to be sexually gratifying.

Show yourself with voice by signing your favorite song, recite your favorite movie quote, introduce yourself, or describe your idea match. We don’t accept voice contains objectionable content, doesn’t feature you, or blank voice.

When members verify their identity with a photo of themselves, it helps us keep our safe and filled with real people ready to hookup! Please take a picture of yourself with the same pose shown in the sample photo. Also, make sure your face to be included and the picture is clear to view.

No problem. You can hide your profile when you’re not using the app, and can make it visible only when you’re searching for a match. All the better to limit your visibility as much as possible, if you’re so inclined.

For security purposes, if you want to hide your profile, you’ll need to do it directly on the app. Please note that you’ll not be shown to other people, but your profile is still visible to your connections. To hide, tap the Profile icon at the bottom right corner, then go to Settings > Privacy & Security > Profile.

It’s possible that the profile photo is moderated, or their account has been terminated.


Like any other app: through your mobile device’s location services. These can be toggled on-and-off, but we recommend keeping location services activated. At its core, Kasual is location-based, and it’s impossible to meet people nearby without knowing where you are. Don’t worry — we’ll never share your location information with anybody.

To update your current location on Kasual, please give permission for Kasual to use your device’s location, then tap the filter icon at the top right corner of main screen > Location > Current Location.

To change your location and connect with people around the world on Kasual, please tap the filter icon at the top right corner of main screen > Location > Add A New Location.

For security purposes, if you want to delete your account, you’ll need to do it directly on the app. Please note that you’ll permanently lose your matches, messages and other information associated with your account. To delete, tap your profile photo at the bottom right corner of the main screen > Settings > Privacy & Security > Delete Account.

For security purposes, you’ll need to uninstall and reinstall Kasual app to reset your passcode if you forget it.

To send us an email, you need to add an email account to your smartphone. If you not want to do this, please directly contact us at [email protected].


No. Kasual is an anonymous hookup app for no strings attached fun. We DO NOT allow sex workers.

Kasual has multiple subscription options to choose from, starting as low as $29.99 USD per month. Plans include:

  • 1 month Kasual Elite for $29.99 USD
  • 3 months Kasual Elite for $59.99 USD, $19.99 per month
  • 6 months Kasual Elite for $89.99 USD, $14.99 per month
Yes, we offer a limited number of 1-week free trials for new users every month. To get a free trial, please contact our customer service.


Anyone over the age of 18 who is looking for a hookup. Male, female, couples, single, married, LGBTQ — Kasual welcomes everyone. Once you’ve selected your gender and whom you’re looking to hook up with, Kasual takes care of the rest, showing you only the people you’re interested in meeting.

As anonymous as you can get. Unlike other sites, we never collect your personal information — email address, telephone number, Facebook account, etc. — so not even we have any idea who you are. The only identifying information is your selfie, but you don’t even need to provide one of those if you don’t want to (and if you do, Kasual comes packed with a variety of filters, stickers, and effects so you can disguise yourself).

Absolutely not. That would defeat the purpose of privacy, wouldn’t it. Your privacy, our priority.

Something kinky? Always wanted to try a threesome? Experiment with BDSM? Have at it. We recommend chatting with your match before meeting to see if they’re interested in the same things, but the whole idea is to have a good time.

To send us an email, you need to add an email account to your smartphone. If you not want to do this, please directly contact us at [email protected].