Frequently Asked Questions

Got a question? Find an instant answer from the following frequently asked questions. Please don't hesitate to email us if you still have any questions.

How It Works

Kasual is the best hookup app that allows people who live close to one another to connect and meet, all while ensuring 100% anonymity for everyone involved.

Kasual is first-of-its-kind software that is designed entirely around the idea of people getting to know each other anonymously, and ultimately, hooking up. We only match you with people nearby, and once a match has been made, you’ve got 24 hours to start a chat, or the match will expire.

Easy. Registration requires no email, no phone number, no Facebook info. You don’t even need to include your face in your profile photo if you don’t want to. Once you’re logged in, you’ll be dealt four “cards” with potential matches in your area under two of them. It’s a 50-50 shot, so there’s an element of luck involved… but that’s all part of the fun!

That’s cool. There’s a better chance of meeting someone if they know what you look like, but if you’re concerned about being identified, Kasual has a variety of built-in effects, filters, and stickers that you can apply to your pic to hide the parts of yourself you want to hide.

No worries. The cards you missed will be reshuffled in 24 hours, so you’ll have 50% chance to flip them over, all over again.

A Super Flip gives you a chance to try your luck by selecting one or more additional cards during the same round. So, instead of selecting only one card out of four, you get to select two or more! Free members have 1 Super Flip everyday. Users who have Kasual Plus will get 6 more each day.

Once you’ve drawn someone, you have 24 hours to start a conversation. If you don’t, the opportunity disappears.

Matching & Messages

Once you’ve found a match, Kasual features a variety of in-app services that allow you to start a conversation. Text, location sharing, photo exchange, and voice services are all available in the Kasual app, giving you all the tools you need to chat and have some fun.

If you haven’t gotten back to them within 24 hours of being matched, your match automatically expires.

Both people have to send messages within 24 hours. Then the conversation is activated.

If you see an exclamation point next to a message you send, it means that the user has either blocked you from contacting them, or has deleted their account.

To delete a conversation, go the chat page you have open with the person, tap the ellipsis (…) icon on the top right corner of that page, and hit Delete this conversation.

You’re using too narrow of a narrow filter. Reset your filter to broaden your search, and try again. Or there aren’t enough members in your area, please be patient to have more matches soon.

Yes, it’s available for you to withdraw a picture you sent within 3 minutes in a chat. Also, you’re able to delete a picture from a chat, but please note that the picture won’t be deleted from the other person’s conversation.

Photo & Account

As being an anonymous app, we don’t collect your email address, phone number or social accounts to create your account. Instead, we use a UUID (Universally Unique Identifier) which is generated randomly to connect you with your account. You will have more than one account on the Kasual app as a result of your UUID is changed when you:

  • Factory reset your device;
  • Use our app on a different/new device;
  • Reinstall the operating system of your device.

If you have any problem to remove your repeated accounts, feel free to contact us at [email protected] and we’d be more than happy to help.

Currently, there is no option on the Kasual app to sign out. We’re considering it carefully for the future, though.

Kasual doesn’t require your face in a photo, but we want to make sure it features you. Also, we don’t accept pornographic images, nude images, or blank pictures.

Show yourself with voice by signing your favorite song, recite your favorite movie quote, introduce yourself, or describe your idea match. We don’t accept voice contains objectionable content, doesn’t feature you, or blank voice.

When members verify their identity with a photo of themselves, it helps us keep our safe and filled with real people ready to hookup! Please take a picture of yourself with the same pose shown in the sample photo. Also, make sure your face to be included and the picture is clear to view.

No problem. You can hide your profile when you’re not using the app, and can make it visible only when you’re searching for a match. All the better to limit your visibility as much as possible, if you’re so inclined.

For security purposes, if you want to hide your profile, you’ll need to do it directly on the app. Please note that you’ll not be shown to other people, but your profile is still visible to your connections. To hide, tap the Profile icon at the bottom left corner, then go to Settings > Show Me on Kasual.

It’s possible that the profile photo is moderated, or their account has been terminated.

Settings

Like any other app: through your mobile device’s location services. These can be toggled on-and-off, but we recommend keeping location services activated. At its core, Kasual is location-based, and it’s impossible to meet people nearby without knowing where you are. Don’t worry — we’ll never share your location information with anybody.

If you have given permission for Kasual to use your device’s location, then your location will be updated automatically if you have moved to a new place. To update your latest location manually, please allow Kasual to access your device location, then tap your profile image at the top right corner of the main screen > Settings > Location > Update My Location.

Membership

No. Kasual is an anonymous hookup app for no strings attached fun. We DO NOT allow sex workers.

Kasual has multiple subscription options to choose from, starting as low as $19.99 USD per month. Plans include:

  • 1 month Kasual Plus for $19.99 USD
  • 3 months Kasual Plus for $39.99 USD, $13.33 per month
  • 6 months Kasual Plus for $59.99 USD, $9.99 per month

Other

Anyone over the age of 18 who is looking for a hookup. Male, female, couples, single, married, LGBTQ — Kasual welcomes everyone. Once you’ve selected your gender and whom you’re looking to hook up with, Kasual takes care of the rest, showing you only the people you’re interested in meeting.

As anonymous as you can get. Unlike other sites, we never collect your personal information — email address, telephone number, Facebook account, etc. — so not even we have any idea who you are. The only identifying information is your selfie, but you don’t even need to provide one of those if you don’t want to (and if you do, Kasual comes packed with a variety of filters, stickers, and effects so you can disguise yourself).

Absolutely not. That would defeat the purpose of privacy, wouldn’t it. Your privacy, our priority.

Something kinky? Always wanted to try a threesome? Experiment with BDSM? Have at it. We recommend chatting with your match before meeting to see if they’re interested in the same things, but the whole idea is to have a good time.

To send us an email, you need to add an email account to your smartphone. If you not want to do this, please directly contact us at [email protected]